Privacy Policy

1. Introduction
This Privacy Policy explains how Pure Food Health AS, a subsidiary of Pure Food Norway ("we", "us", or "our"), collects, uses, and protects your personal data when you shop at www.purefoodnorway.net.
We are committed to protecting your privacy and handling your information in line with data protection laws, including the UK GDPR and the Data Protection Act 2018. If you have any questions, please contact us using the form “Contact”.
 

2. What Information We Collect
When you shop with us, we may collect the following personal information:

- Contact details: Name, email address, and phone number

- Payment details: Card information (processed securely by our payment providers)

- Shipping information: Delivery address and postal code

- Purchase history: Information about your orders and any returns

- Customer service interactions: Emails or messages you send us

- Technical data: IP address, device info, and cookies to improve your browsing experience

3. How We Use Your Information
We use your data for the following purposes:

- To process and deliver your orders

- To manage payments, refunds, and returns

- To respond to your questions or support requests

- To send product updates, offers, or newsletters (only if you’ve opted in)

- To comply with legal requirements and protect our business interests

4. Sharing Your Information
We only share your data when necessary, and only with trusted third parties:

- All third parties must handle your data in compliance with privacy regulations.
- Payment providers to process your transactions

- Delivery partners to ship your orders

- Authorities if required by law

5. Data Security and Retention
We keep your personal data safe and secure from unauthorized access or misuse.
Your data is only stored for as long as needed to fulfill the purposes described in this policy or as required by law.

6. Your Rights
You have the right to:

- Access the personal information we hold about you

- Correct or delete your personal data

- Restrict or object to how we process your data

- Withdraw your consent for marketing at any time

- To exercise these rights, contact us through the “Contact” form on our website.

7. Cookies
We use cookies to improve your experience on our site. You can control or disable cookies in your browser settings at any time.

8. Updates to This Policy
We may update this Privacy Policy when necessary. All changes will be posted on our website with the latest revision date.

9. Contact Information
If you have questions about how we handle your personal data, please contact us:

Pure Food Health AS
Haugenveien 5
1423 Ski, Norway
Org. no.: 933 294 781
Customer Service: Use the “Contact” form in the top menu

Last updated: May 19, 2025